Telephone: 0121 314 7745 | Email: info@cognitosoftware.co.uk

WebCase

WebCase - Helping you to deliver a better standard of service to your clients

WebCase is a secure way for your clients and / or referrers to view the progress of their case via the internet. Through FiLOS key areas are switched on to enable key data to be uploaded to the web for viewing. The system is set up in accordance to the requirements of each firm.

The system is intuitive and enables users within Cognito FiLOS to specify:

Which matters should be accessible to clients, referrers or both, via WebCase
Which events for that matter are visible to clients, referrers or both in WebCase
Whether the Time Ledger should be visible or not.

At pre-defined intervals the system automatically exports the data identified above.

This data is then transferred to a web-server (normally hosted by Cognito Software Ltd). When the Web Server receives the data, it updates all records and makes the information available to your client, referrers and third parties via the web. All this is done seamlessly behind the scenes once the system has been setup.

For those firms whose BRAND is important we can also design WebCase so that it encompasses your corporate image.

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Please Email us at info@cognitosoftware.co.uk or telephone 0121 314 7745

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